In February, the SIA announced that they will be making changes to modernise their licensing system and to streamline processes. Towards the end of 2015, they will be launching new online services that will improve the information available to applicants and businesses, speed up the application process, and improve the service that we provide to the industry.
What is changing for Individuals?
Individuals applying for or renewing a licence will do so through our new self-service website. Changes will include:
• online personal accounts for licence applicants and licence holders
• real-time information about where your application is in the process
• alerts informing you when we grant your licence and when it is soon to expire
• the ability to make changes to your personal details and circumstances directly, without having to contact us
• an online appeal process
• all licence renewals will be online
• the website will be compatible with the latest browsers
• paper applications only accepted in exceptional circumstances.
If you are applying for your first SIA licence, we will require that your identification documents be verified at your nearest participating Post Office.
The application and renewal process will also change if an employer applies or renews on your behalf. How it differs depends on whether they are part of our Approved Contractor Scheme (ACS).
For more information please visit the SIA Website
Frank has worked for Risk management Services for the past 25 years and has always been reliable and supportive to our customers.
As well as working at various sites Frank has also provided back up support to our 24-hour control center which proved invaluable.
Frank has always represented the company to a very high standard and this has been recognised through many customers and staff.
As we will all be well aware, Nepal recently suffered its worst earthquake in 80 years.
The 7.8-magnitude earthquake rocked Nepal, triggering avalanches and mudslides and reducing whole villages to rubble. The death toll has hit 7,500 and is continuing to climb.
The UN estimates that eight million people have been affected by the earthquake while 2.8 million people have been displaced by it.
The UK has always had strong links with the Nepalise and this disaster is close to the hearts of many of our employees.
One officer, Chura Tamang (Mani), took it upon himself to collect items of clothing from various different sources as well as other necessities that were then sent to Nepal as part of the UK aid package. This was an excellent initiative taken on by Mani and we are delighted with the large numbers of items that were donated.
Risk Management Security Services are committed to providing a quality service for both our customers and the consumers of our service. We aim to have an open and accountable service that builds the trust and respect of all our stakeholders. One of the ways in which we can continue to improve our service is by listening and responding to the views of our staff members, customers and other stakeholders. To this end we welcome any feedback we receive from any source and always aim to respond positively to complaints, learning lessons and by putting any mistakes right.
To view our results click on the following link: Feedback Results 2014
Chris Hunt has been with Risk Management Security Services for over 5 years and has now taken on the role of Human Resources & Compliance Manager, we wish Chris all the very best in his new role.
Over the past few years we have seen significant growth both in our manned guarding and mobile patrol services. In order to provide our customers and staff with the best possible service and support, we can confirm that with immediate effect Graham Tilly has been appointed Operations Director with responsibility for all our static and mobile patrol services.
Graham is one of our longest serving members of staff with almost twenty years service with Risk Management. In his previous position as our Business Development Director Graham was directly involved in selling the majority of our static and mobile patrol contracts and therefore has extensive knowledge of all our sites and clients.
I’m sure you will join us in wishing Graham the very best of luck.
The Directors and Management would like to offer their sincere thanks to John for his excellent service.
John Richards Retirement
On the 29th June we entered the Risky Rowers Team to the annual charity Dragon Boat race at Dorney Lakes. Teams from the Thames valley competed in 3 races to determine who got through to the semi finals. Our first race proved that we were a little rusty after last year coming in with our slowest time of the day. The next race, however, showed a significant improvement with us winning the heat. By the third race we were hitting our stride with one of the quickest times of the day and winning our final heat. Sadly even though we won 2 out of 3 races we were 1 second out from making the finals and came in 9th out of 34 Teams. An excellent effort from everyone involved and a great day out helping to raise money for local charities.
Risky Rowers Team
“I have to say I am really impressed with the service you and your team gave us and if I do ever organise anything like this again I have no doubts that I’ll use you guys.’”
“I have to say that I was very impressed, and pleased with the response I received on my (unannounced) visit today, and, it gives me confidence that our key holder arrangements appear to be in ‘good hands’.”